The receptionist plays a crucial role in the daily ins and outs of every hotel or company. This course gives you all the skills to deal with the many challenges that are associated with a hotel or company reception.
The reception is the beating heart of a hotel or a company. It is the first point of contact for guests or clients who have an appointment, where they check in, check out and call for all kinds of information.
During this two-week training we will teach you the skills of professional reception management.
The know-how you build up with us forms the basis for a successful career in the hospitality industry.
Our hands-on training, covering no less than 300 topics, will enable you to develop your service skills at the highest level possible.
You'll learn to deal with hotel guests and clients in difficult situations, while at the same time offering better service.
We all know that satisfied customers return. That is the ultimate goal.
Type of training: theory + practical training Curriculum: more than 300 subjects Start training: 15 April 2019 Duration: 2 weeks Certification: yes. Prestigious International Certificate signed by Head Butler Kristiaan Polgar. Investment:click here Room and meals: TBD
IMPORTANT: After following the complete program* and graduating, VIP & Butler Services will offer you an exclusive contract to work national or international.
*Complete program: F&B training, Front office training & Housekeeping training,
Interested in managing the reception as a professional?